Article Contents

Your business success depends greatly on how people react to your product or service. It won’t matter how hard you worked for your business goals if people don’t care about it. If you don’t convince others of how your offer benefits them, all would be for nothing.

Are you able to convince others? Do you make use of the art of persuasion? Let’s see how you can do that.

What is Persuasion?

Persuasion is the ability to convince others of something, for example, adopting a set of beliefs. In business, persuasion is showing your potential clients why your products or services are essential to them. This is what marketing strategies are: a sum of tools and methods used to persuade someone to act. 

You could have the perfect solution to an issue, but it won’t matter if you can’t convince others of that fact. Persuasion is result-oriented. It drives someone to act: buy a product, subscribe to a service, enrol in a class and so on.

What Does Persuasion Look Like in Business?

Persuasion is a broad concept that covers many activities. Although marketing is the evident area where persuasion is needed, it’s not the only one. Doing business is knowing how to persuade. Here are three areas where entrepreneurs use this skill:

Customer Relations

Your business success is closely dependent on your relationship with your customers. First,  you have to interest them in your offer. What’s in it for them? The people coming to look at what you propose are looking for something that serves them. Other purposes are of secondary interest. 

For example, if you are selling household items, the customer should see the use of your products in their house. You should create in them the desire to purchase, whether out of need or want. 

You also want to create loyal clients who come back. Persuade them through your product or service quality, your mission purpose, or the customer experience you offer.

Partnership

It is no secret that entrepreneurship is not a one-man’s job. While it may be your dreams or aspirations, you need support to reach them. For that, speak to the mind and hearts of the people you wish to partner with, whether suppliers or investors.

Your potential partners have an impact on how well your business runs. Down the line, you might want better deals with them. Persuasion is key in negotiation. With the customers, you want them to take an action, whereas you aim to discuss and reach a mutually satisfactory agreement with your partners.

Employees Relationship

As your business grows, you need people to work for you, which can be hard to get as you start. Our article on diverse hires gives insight on how to employ people in a small business. Overall, people work for you only if you can persuade them to adopt your mission purpose. 

You need to convince them of your leadership skills if they are to be under your direction. Your relationship with the employees and the work environment you create play a significant role in gaining and keeping employees.

The Elements of Persuasion

Persuasion is a process which has four main interlinked components. It is essential to understand the purpose of each one of them to persuade well:

Source: the source of the message is a critical element. People can react differently to the same message depending on who carries it. For instance, health advice from a medical expert impacts differently than if it was from a social media influencer with no medical experience.

Receiver: knowing the target audience helps create a more impactful statement. Whether customers, partners or employees, strive to know and understand their needs, interests, desires and values.

Message: there is no persuasion without a message. It’s what you are “selling” to the other. Your message can be in verbal, textual, audio and visual formats. You can pick and choose which one suits you best, or use all of them. Make sure the message aligns with your business values.

Channel: it’s what you use to carry the message to the receiver. There are various channel forms, such as radio, television, social media, and so on. The mean of communication you choose depends on where you can easily find your target audience.

Out of all these elements, not one is more important than the other. To have a successful “persuasion campaign”, make the best use of all of these components.

How to Persuade Others Effectively?

It’s not enough to talk to your target audience; you have to communicate effectively. Here’s the right way to practice persuasion to get the result you want:

Understand and Use the Persuasive Appeals

Logic: facts are what convince people. When making a claim, make sure it’s true. While an interesting story may attract people, they won’t say once they notice no factual evidence. When you want to persuade, come with the facts, the data and the research behind your argument.

Emotions: when people feel emotions at a somewhat high intensity, they tend to act. Whether happy, sad or angry, they will do something about it. Play with the emotional factors you want to trigger in your customers. 

Moral: make your moral values and standards clear in your message. You want to attract people that share the same values as you.

Know and Connect With Your Audience

You can’t help someone if you don’t know what they need. Even if you think you know what they need, it’s best to continue researching and exploring because market needs and trends change.

Go to where your target audience is and connect with them. The connection can take various forms depending on your business, but ultimately your clients need to feel you are there for them. Be available to listen to their complaints, answer their feedback, and show your appreciation.

Keep a Positive Language

A positive language is more persuasive and easier to understand than a negative one. Make your offer benefit-oriented. Show your audience what they can get by accepting your proposal. 

Apply the Principle of Reciprocity

Giving something away is the easiest way to get something from someone. When there is a sense of exchange, people are more open to letting go of what they possess. There are many ways to apply this principle. Here are a few examples:

  • Seasonal sales or coupon codes which get the client to spend more time in your business, like the Amazon Black Friday sale.
  • Free resources or free samples of a product, like Walmart.
  • YouTube Music or Spotify offer a free trial of a premium service.

Conclusion

The power of persuasion lies in convincing others to adopt your point of view or follow a specific course of action. Master the art of persuasion with these techniques and take your business higher. 

Want to start and grow your own business? We have the perfect solution for you. We built a platform with over 17 courses designed by serial entrepreneurs to help you build a sustainable business. You will get access to hundreds of resources, tools, legal templates, and much more. Save time and money and become more successful by subscribing to our EWOR Platform. What are you waiting for?

Sign-up now!

About EWOR

EWOR is a school conceived by Europe’s top professors, entrepreneurs, and industry leaders. We educate and mentor young innovators to launch successful businesses.

Learn More

Article Contents

Our Programs

Fellowship

An exclusive 10-month, fully-sponsored, program designed for aspiring entrepreneurs who want to make the world a better place.

Learn More

Academy

An 8-week online program that teaches you how to start a company with a lasting impact on the environment or society.

Learn More

Platform

Learn how to conceive, prototype, test, and launch an impactful venture with over 17 courses to help you start off.

Learn More

Newsletter

Don’t miss out on future content and subscribe to our newsletter!

Follow Us

About EWOR

EWOR is a school conceived by Europe’s top professors, entrepreneurs, and industry leaders. We educate and mentor young innovators to launch successful businesses.

Learn More

Our Programs

Fellowship

An exclusive 10-month, fully-sponsored, program designed for aspiring entrepreneurs who want to make the world a better place.

Learn More

Academy

An exclusive 10-month, fully-sponsored, program designed for aspiring entrepreneurs who want to make the world a better place.

Learn More

Platform

Learn how to conceive, prototype, test, and launch an impactful venture with over 17 courses to help you start off.

Learn More

Newsletter

Don’t miss out on future content and subscribe to our newsletter!

Recommended

Top 10 Most Successful Businesses to Start

You’re probably here because a list of “Top 10 Most Successful Businesses to Start” sounded...

Pros and Cons of Steve Jobs’ Autocratic Leadership Style

Steve Jobs was described as an autocratic leader during his time at Apple. His leadership...

A Quick Guide to Unicorn Companies

A Unicorn company is a private-owned startup that achieves a valuation of 1 billion USD...

How to Build a Strong Pitch Deck (A step by step guide with examples)

Preparing a perfect pitch deck is strongly linked to the likelihood of you being able...

Top 10 Productivity Tools for Entrepreneurs

If making the most out of your time is one of your 2022 resolutions, productivity...

Proven Reasons to Answer: Why Do Start-Ups Fail?

A substantial majority of small start-ups fail after a short amount of time.  In the...

Follow Us

Rate this article

Want to start and grow your own business?

Learn how to conceive, prototype, test, and launch an impactful venture with over 17 courses.

Get access to over 300 resources including pitch-decks, investor term sheets, and contracts.

daniel

Daniel Dippold

Michael